Requirements
To change the primary domain of your Shared/Reseller hosting plan, please contact our support team with a change request.
However, before you do so, please ensure that the new domain (the one you want to replace the old one with) meets the following conditions:
The domain is not added to the DNS Manager.
The domain is not added to cPanel as an add-on domain.
The main thing is that the new domain you want to set as your primary domain hasn't been added anywhere in the system.
These conditions apply to both Shared and Reseller hosting. If you want to change primary domain of one of your additional reseller users, the requirements are the same.
Once your domain meets all the requirements, contact our support by sending a request from your registered email to [email protected] or via live chat.
Below, we'll cover how to delete a domain from the DNS Manager and cPanel in detail.
Deleting domain from the DNS manager
If the domain is added to the DNS manager, follow these steps to remove it:
Login to your client area;
In the left vertical menu, select Services--->DNS;
Click "DNS manager";
You will see the list of added domains. Click the trash can icon next to the desired domain.
Please note: deleting it will permanently delete all DNS records associated with the domain.
Deleting domain from the сPanel
Login to your client area;
Choose your Web Hosting(cPanel) service;
Press the button “Access Control Panel” on the left menu and then the button “Click here to access control panel“.
Click "Domains" in the corresponding section
Click on "Manage"
Click "Remove Domain"
Click "Yes, Remove This Domain" to agree to delete it.
