Miss Group EU

How to automatically renew your services?

Payment issues

How does credit card payment work?

How to add a credit card to your account?

How to cancel an invoice?

What to do if an invoice still appears as unpaid after the payment

How to request a refund?

How to disable auto-renewal?

How to extend the invoice due date?

How do I need to verify my order?

How can funds be added to the account balance?

How do you handle delayed payments?

Can I transfer my service to another account?

PayPal Billing Agreement

Do you include VAT in your prices?

How to change the service billing cycle?

How to cancel the PayPal subscription?

How to manually renew services?

Why my order is marked as fraud?

How to pay invoices through bank transfer?

What payment methods do we accept?

Here you'll find most common billing related questions and answers.

Checkout & Billing

Client Area

Status Update

Contact Us

Find answers and get help from Intercom Support and Community Experts

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