First, you need to connect to your cPanel dashboard, which you can do by following steps:
Log in to your account in our Clients Area: https://billing.hostens.com/clientarea
Choose your Web Hosting(cPanel) service;
Press the button “Access Control Panel” on the left menu and then the button “Click here to access control panel“
4. Choose “Remote MySQL®“
5. In the field “Add Access Host” enter remote host IP address and press “Add Host”.